If you would like to cancel your order, please phone us as soon as possible at (419) 738-0167. You can also e-mail us at and we will do our best to find your order before it leaves our warehouse. Have your order number and customer information handy when contacting us so we may better serve you. Orders that have left the warehouse are subject to the Return Policy.
If we missed an item on your order or shipped you the wrong product, please call or e-mail us as soon as you discover this and we will make every effort to get you the correct item ASAP.
We use several carriers to ship our items, depending on weight and destination. Shipping times vary which is beyond our control. We do our best to get items out quickly from our warehouse however delays do happen. We can track an item for you so please call if you are experiencing an unusually long delay (over 10 business days).
We honor all manufacturer's warranties. Ask for details if you do not see them on the product page.
Have questions, comments, or concerns? Contact us or stop in.
15069 Blank Pike,
Wapakoneta, OH 45895
(419) 738-0167
(419) 738-1167
Monday 9am - 5pm EST
Tuesday 9am - 5pm EST
Wednesday 9am - 2pm EST
Thursday 9am - 2pm EST
Friday 9am - 5pm EST
Saturday 7:30am - 2 pm EST
Sunday Closed